תקנון האתר

Terms and Conditions – טלפנית (Talpanit)

This terms document governs the use of the Talpanit website and engagement with its services. Use of the website or engagement with the service constitutes full acceptance of these Terms.

Last updated: March 2026

1. General

This website is operated by Talpanit. The website presents an AI-powered digital hostess service — smart phone answering, order taking, table reservations, and integration with POS and kitchen systems. The service is provided according to the selected plan and agreed terms.

Changes to the site structure, content, or operation may be made at any time without prior notice. The user shall have no claim arising from changes, maintenance, or malfunctions. Talpanit may block a user at its discretion. Any other publication on the site is subject to these terms only.

2. User Obligations

When using the website, the user undertakes not to:

• Upload harmful content including viruses
• Send spam
• Infringe copyrights or trademarks
• Use the site unlawfully
• Copy site content without permission

3. Paid Engagement and Payment

Engagement with the service is available to any person or entity with legal capacity. Engagement is made through contact, receiving a quote, and approving the service terms.

Prices and plans are detailed on the Pricing page and in the quote provided to the customer. Prices may be updated. Payment will be made as agreed — typically by bank transfer or credit card. Billing will be made only in accordance with explicit agreement and the approved price.

4. Service Cancellation and Termination

Cancellation of service or termination of engagement shall be made according to the terms of the signed contract. In case of cancellation — contact must be made explicitly by email or phone. Credit for an unused period will be given according to the policy set in the agreement.

5. Limitation of Liability

The website and service are offered "As Is". Talpanit does not warrant that the website or service will be available without interruption. Maximum liability shall not exceed the amount paid for the service period.

Talpanit is not responsible for delays caused by strikes, infrastructure failures at suppliers, acts of hostility, or force majeure.

6. Privacy and Data Security

The website protects user privacy to the extent possible. The website uses cookies for operation and browsing analysis. The website will not transfer information to third parties unless required by law or due to unlawful user conduct. The website makes reasonable efforts to secure the information but cannot guarantee absolute protection. For further details see the Privacy Policy.

7. Intellectual Property

All content on the website — including images, designs, texts, and site structure — is the intellectual property of Talpanit. No commercial or promotional use may be made without written permission.

8. Governing Law and Jurisdiction

The governing law is the law of the State of Israel. Exclusive jurisdiction is granted to the courts in the Tel Aviv district.

9. Customer Service

Email: ron@xi-md.com

Phone: 054-529-2159 (Ron)

Address: 23 Yordei HaSira St., Tel Aviv

Business hours: Sun–Thu 9:00–18:00. Response time: 1–2 business days.